Asus G10AJ-CH019S User's Guide download pdf (Page 34)

34 Chapter 5: Troubleshooting

ENGLISH

The arrow keys on the number key pad are not working.

Check if the Number Lock LED is o. When the Number Lock LED is on, the keys on

the number key pad are used to input numbers only. Press the Number Lock key to

turn the LED o if you want to use the arrow keys on the number key pad.

No display on the monitor.

• Checkifthemonitorispoweredon.

• Ensurethatyourmonitorisproperlyconnectedtothevideooutputportonyour

computer.

• Ifyourcomputercomeswithadiscretegraphicscard,ensurethatyouconnectyour

monitor to a video output port on the discrete graphics card.

• Checkifanyofthepinsonthemonitorvideoconnectorisbent.Ifyoudiscoverbent

pins, replace the monitor video connector cable.

• Checkifyourmonitorispluggedtoapowersourceproperly.

• Refertothedocumentationthatcamewithyourmonitorformoretroubleshooting

information.

When using multiple monitors, only one monitor has display.

• Ensurethatthebothmonitorsarepoweredon.

• DuringPOST,onlythemonitorconnectedtotheVGAporthasdisplay.Thedual

display function works only under Windows.

• Whenagraphicscardisinstalledonyourcomputer,ensurethatyouconnectthe

monitors to the output port on the graphics card.

• Checkifthemultipledisplayssettingsarecorrect.

My computer cannot detect my USB storage device.

• ThersttimeyouconnectyourUSBstoragedevicetoyourcomputer,Windows

automatically installs a driver for it. Wait for a while and go to My Computer to

check if the USB storage device is detected.

• ConnectyourUSBstoragedevicetoanothercomputertotestiftheUSBstorage

device is broken or malfunctions.

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Asus G10AJ-CH019S User's Guide Page 34