Asus K30AD User Manual download pdf (Page 42)

42 Chapter 5: Troubleshooting

ENGLISH

The arrow keys on the number key pad are not working.

Check if the Number Lock LED is o. When the Number Lock LED is on, the keys on

the number key pad are used to input numbers only. Press the Number Lock key to

turn the LED o if you want to use the arrow keys on the number key pad.

No display on the monitor.

• Check if the monitor is powered on.

• Ensure that your monitor is properly connected to the video output port on your

computer.

• If your computer comes with a discrete graphics card, ensure that you connect your

monitor to a video output port on the discrete graphics card.

• Check if any of the pins on the monitor video connector is bent. If you discover bent

pins, replace the monitor video connector cable.

• Check if your monitor is plugged to a power source properly.

• Refer to the documentation that came with your monitor for more troubleshooting

information.

When using multiple monitors, only one monitor has display.

• Ensure that the both monitors are powered on.

• During POST, only the monitor connected to the VGA port has display. The dual

display function works only under Windows.

• When a graphics card is installed on your computer, ensure that you connect the

monitors to the output port on the graphics card.

• Check if the multiple displays settings are correct.

My computer cannot detect my USB storage device.

• The rst time you connect your USB storage device to your computer, Windows

automatically installs a driver for it. Wait for a while and go to My Computer to

check if the USB storage device is detected.

• Connect your USB storage device to another computer to test if the USB storage

device is broken or malfunctions.

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Asus K30AD User Manual Page 42