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Chapter 6: Troubleshooting DSL-N12U
6
Troubleshooting
Troubleshooting
This troubleshooting guide provides solutions to some common problems that you
may encounter while installing or using the ASUS Wireless ADSL Router. These
problems require simple troubleshooting that you can perform by yourself. Contact
the ASUS Technical Support if you encounter problems not mentioned in this
chapter.
Problem Action
I cannot access the web GUI
for conguring the router.
1. Launch a web browser, then click Tools >
Internet Options...
2. Under Temporary Internet les, click
Delete Cookies... and Delete Files...
3. Disable the proxy settings of the web
browser.
The client cannot establish a
wireless connection with the
router.
Out of Range:
• Put the router closer to the wireless client.
• Try to change the channel settings.
Authentication:
• Use wired connection to connect to the
router.
• Check the wireless security settings.
• Press the Restore button at the rear panel
for more than ve seconds.
Cannot nd the router:
• Press the Restore button at the rear panel
for more than ve seconds.
• Check the setting in the wireless adapter
such as SSID and encryption settings.
• Check if the wireless indicator on the front
panel is off. Press the Wireless On/Off
button at the rear panel.
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