Asus USB-AC51 User Manual download pdf (Page 19)

6. Troubleshooting

This chapter provides solutions to problems which you may encounter when

installing or using ASUS USB-AC51. Contact a qualied service technician

for assistance if the problem still persists after you have performed the

troubleshooting solutions.

How do I verify that my WLAN adapter is installed properly?

1. Right-click My Computer from the Start menu, then select Properties.

2. Select the

Hardware tab, then click Device Manager.

3. Double-click Network adapters

4. Double-click ASUS USB-AC51 USB Wireless Adapter

. An ASUS USB-

AC51 USB Wireless Adapter window appears.

5. Check Device status

to see if the WLAN adapter is working properly.

My WLAN adapter cannot connect to any Access Point.

• Check if Network Type is set to Infrastructure mode.

• Check if the

SSID of your WLAN adapter is the same as that of the

Access Point you want to connect to.

• Check if the

Encryption settings of your WLAN adapter are the same as

the Access Point you want to connect to.

My WLAN adapter cannot connect to a station or WLAN

adapter.

• Check if Network Type is set to Ad Hoc mode.

• Check if the

SSID of your WLAN adapter is the same as that of the

station or the WLAN adapter you want to connect to.

• Check if the

Channel of your WLAN adapter is the same as that of the

station or the WLAN adapter you want to connect to.

• Check if the

Encryption settings of your WLAN adapter are the same as

those of the station or the WLAN adapter you want to connect to.

The connection quality is bad and the signal strength is weak.

• Keep your WLAN adapter away from microwave ovens and large metal

objects to avoid radio interference.

• Move your WLAN adapter closer to the access point, station, or WLAN

adapter you want to connect to.

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Asus USB-AC51 User Manual Page 19