Asus 54Mbps User Manual download pdf (Page 44)

4-2

Chapter 4: Troubleshooting

Problem Action

My computer does not

recognize the installed

ASUS USB Wireless LAN

Adapter.

Verify if the ASUS USB Wireless LAN

Adapter drivers are properly installed by

following these instructions:

1. Open the Control Panel window from

the Windows

desktop.

2. Double-click on the System icon.

3. Windows

98SE/Me users: Select the

Device Manager tab.

Windows

2000/XP users: Select the

Hardware tab then click the Device

Manager button.

4. Click the “+” symbol preceeding the

Network Adapters item, then check the

ASUS 802.11 Network Adapter item.

A yellow exclamation point or a red plus

sign preceeding the network adapter

means that the device driver is not

properly installed. Re-install the device

driver following the instructions below.

This troubleshooting guide provides answers to some common problems

which you may encounter while installing and/or using ASUS Wireless

LAN card products. These problems requires simple troubleshooting that

you can perform by yourself. Contact the Wireless LAN Technical Support

if you encounter problems not mentioned in this section.

A yellow exclamation

point or a red plus sign

appears on the ASUS

802.11b Network Adapter

or ASUS 802.11g

Network Adapter item.

The device driver is not properly installed.

Follow these instructions to uninstall and

re-install the driver.

1. Insert the Support CD into the CD-ROM

drive.

2. When the ASUS Wireless LAN installation

window appears, click “Uninstall ASUS

WLAN Card Utilities/Driver” option.

3. Restart your computer and repeat the

software installation following the

instructions contained in this User Guide.

Troubleshooting

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