Asus GIGAX1024 User Manual download pdf (Page 8)

8 ASUS GigaX1024P/GigaX1024

English

Troubleshooting

This troubleshooting guide provides answers to some common problems

which you may encounter while installing and/or using the ASUS

GigaX1024 switch. These problems requires simple troubleshooting that

you can perform by yourself. Contact the ASUS Technical Support if you

encounter problems not mentioned in this section.

Problem Action

The POWER LED does not

light up.

Check if the power cable is properly

connected to the switch and to an

electrical outlet with a correct

voltage output.

• Check if the Ethernet cable is

properly connected to the switch

and to the network device.

• Make sure that the switch and

your network device are powered

on.

• Check if the Ethernet cable is

sufficient to your network

requirements. Make sure you

use Category 5 cables.

10Mbit/sec cables may work with

lower quality cables.

Collisions are occurring and are

reducing the network performance.

To solve this problem:

• Try replacing your UTP Category

5 cable with a new one.

• Check the cable length. The

cable length between the switch

and the network device must not

exceed 100m (328 feet).

NOTE. Some old network devices

may experience this problem.

The STATUS/SPEED LED

does not light up even after

an Ethernet cable is

connected.

The COLLISION/DUPLEX LED

keeps blinking.

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Asus GIGAX1024 User Manual Page 8

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