Asus RT-N13U User Manual download pdf (Page 50)

RT-N13U Chapter 6: Troubleshooting

ASUS DDNS Service

RT-N13U supports the ASUS DDNS service. When exchanging devices at the

service center, if you have registered the ASUS DDNS service and want to keep

the original domain name, data transfer is a must. Visit your local service center for

more information.

Notes:

• If there is no activity in the domain - such as reconguring the router or accessing the

registered domain name - within 90 days, the system automatically deletes the registered

information.

• If you encounter any problem or difculty in using your device, contact the service center.

Frequently Asked Questions (FAQs)

1. Will the registered information be lost or registered by others?

If you have not updated the registered information in 90 days, the system

automatically deletes the registered information and the domain name may be

registered by others.

2. I did not register the ASUS DDNS for the router I bought six months ago.

Can I still register it?

Yes, you can still register the ASUS DDNS service for your router. The DDNS

service is embedded in your router, so you can register the ASUS DDNS

service anytime. Before registering, click Query to check if the hostname has

been registered or not. If not, the system registers the hostname automatically.

3. I have registered a domain name before and it has been working well until

my friends told me that they could not access my domain name.

Check the following:

1. The internet is working well.

2. The DNS server is working well.

3. The last time you updated the domain name.

If there are still problems in accessing your domain name, contact the service

center.

4. Can I register two domain names to separately access my http and ftp

servers?

No, you cannot. You can only register one domain name for one router. Use

port mapping to implement security in the network.

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Asus RT-N13U User Manual Page 50