Asus BT1AH E8973 User Manual download pdf (Page 33)

ASUS BT1AH 33

ENGLISH

Chapter 5

Troubleshooting

This chapter presents some problems you might encounter and the possible solutions.

My computer cannot be powered on and the power LED on the front panel

does not light up.

• Checkifyourcomputerisproperlyconnected.

• Checkifthewalloutletisfunctioning.

• CheckifthePowerSupplyUnitisswitchedon.RefertothesectionTurning your

computer ON in Chapter 1.

My computer hangs.

• Dothefollowingtoclosetheprogramsthatarenotresponding:

 1. Simultaneouslypress<Alt>+<Ctrl>+<Delete>keysonthekeyboard,then

click Task Manager.

2. Do the following based on the operating system:

On Windows

a) Click Applications tab.

b) Select the program that is not responding, then click End Task.

On Windows

8.1:

Under Task Manager in the Processes tab, select the program that is not

responding, then click End Task.

• Ifthekeyboardisnotresponding,pressandholdthePowerbuttononthetopof

your chassis until the computer shuts down. Then press the Power button to turn it

on.

I cannot connect to a wireless network using the ASUS WLAN Card (on

selected models only)?

• Ensurethatyouenterthecorrectnetworksecuritykeyforthewirelessnetworkyou

want to connect to.

• Connecttheexternalantennas(optional)totheantennaconnectorsontheASUS

WLAN Card and place the antennas on the top of your computer chassis for the

best wireless performance.

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Asus BT1AH E8973 User Manual Page 33